KUCHING: A case involving the theft of vehicle tyre rims at an apartment parking area in Sarawak has raised serious concerns about resident safety and the responsibility of property management. The incident has drawn the attention of the Sarawak Consumers’ Association, known as PPS, which described the matter as unacceptable and worrying.
According to PPS president Dr Wynson Ong, the association received an official complaint from a resident whose vehicle was parked at the apartment on 31 December 2025. The complainant discovered the next morning that two tyre rims were missing from his vehicle, which had been left in a designated parking space within the apartment compound.
Following the discovery, the resident immediately lodged a police report to allow investigations to begin. This included requests for the review of closed-circuit television footage installed in the apartment area. After taking this step, the complainant submitted a formal complaint to PPS, seeking further action and assistance.
After examining the details of the case, PPS viewed the incident as a serious breach of trust. Many members of the public choose to live in apartments because they believe such housing offers better security, organised management, and a safer environment compared to other residential areas. When a theft can occur overnight in a location that is supposed to be guarded, questions naturally arise about the effectiveness of the security system and the accountability of the management.
Dr Ong said PPS has already contacted the apartment management to request an official explanation. However, as of now, no firm action has been taken. The management has only advised the complainant to remain calm, stating that the case is still under review. This response has caused dissatisfaction, especially among residents who pay monthly maintenance fees with the expectation that basic safety measures are properly enforced.
PPS stressed that maintenance fees are not solely for the use of parking facilities. They also cover security services and the protection of residents and their property. With the rapid growth of apartment-style housing across Sarawak, PPS believes that security must be treated as a top priority rather than a secondary matter.
The association warned that incidents like this should not be dismissed as isolated cases. Beyond financial loss, repeated security lapses can affect the overall safety, peace of mind, and well-being of residents. PPS said it will continue to monitor the situation closely and expects the apartment management to provide a clear, fair, and transparent explanation.
PPS also reminded all property management bodies that resident safety should not remain mere words in manuals or brochures. It must be carried out responsibly through proper action and enforcement. Members of the public who have consumer-related complaints or require further information may contact the Sarawak Consumers’ Association office at 017-710 9299.
