KUCHING – Residents and businesses in the areas of Jalan Belatok and Jalan Batu Kawa-Matang can now breathe a sigh of relief as Sarawak Water Sdn Bhd announced the successful completion of urgent repair works on a critical 400mm water pipe.
The restoration, finalised ahead of the revised schedule, marks the end of a temporary but disruptive interruption to the local water supply.
The repair project, which addressed a significant fault in the pipeline, was carried out with efficiency to minimise inconvenience to the community. Authorities have confirmed that the technical phase is now complete, and efforts are underway to fully restore water services across the affected zones.
The restoration process is being conducted in phases. Areas situated closer to the main pipeline are expected to regain water supply first, followed by higher-ground locations and those at the extremities of the distribution network.
Residents may notice some initial air locks and pressure fluctuations as the system stabilises. “Sputtering” sounds from taps are normal during this period, as air is expelled from the pipes.
Additionally, the water may appear slightly discoloured or cloudy at first. Sarawak Water Sdn Bhd advises consumers to run their taps for several minutes until the water clears before use. This precaution ensures that any residual sediment is flushed out, guaranteeing safe and clean water for all households.
To assist those in areas where water pressure is still building up, Sarawak Water Sdn Bhd will maintain water tanker services in the vicinity for a short duration. This measure aims to provide immediate relief to residents who may experience delays in the full restoration of their supply.
The utility company expressed its gratitude to the community for their patience and understanding throughout the unscheduled disruption. “Our teams worked tirelessly to resolve the issue as swiftly as possible,” a spokesperson stated, highlighting the dedication of the technical crews involved.
Should any residents continue to face supply issues after a reasonable period, they are encouraged to reach out for assistance. Sarawak Water Sdn Bhd has provided the following contact details for support:
- Call Centre: 082-222333
- WhatsApp: 019-8866650
The completion of these repairs underscores the ongoing commitment of Sarawak Water Sdn Bhd to maintaining robust infrastructure and ensuring reliable water services for the people of Kuching.
As the city continues to grow, such proactive measures are vital in safeguarding the essential needs of its residents.






