KUCHING – The Kuching North City Hall (DBKU) has reaffirmed its commitment to safeguarding residents through its 24-Hour Service Centre, which operates continuously to ensure safety, welfare, and public well-being across the city.
The service centre functions as a vital hub for emergency response and community support. Its Patrol Squad and Help Squad are tasked with recording complaints, conducting regular patrols, and providing immediate assistance at incident locations.
These teams are often the first responders when emergencies arise, ensuring swift action to protect residents.
Complementing these efforts, the DBKU CCTV Squad plays a crucial role in monitoring public areas. The squad oversees surveillance footage to detect and respond to incidents such as vandalism, disturbances, and crime prevention measures. This constant vigilance helps maintain order and strengthens public confidence in city safety.
Residents requiring assistance or wishing to lodge complaints can reach DBKU directly via 082-446644 or 016-8864466.
The availability of these hotlines ensures that help is accessible at any time, reinforcing DBKU’s pledge to serve the community without interruption.
The initiative reflects DBKU’s broader mission to create a safe, orderly, and prosperous urban environment.
By integrating patrols, emergency response, and surveillance, the council aims to provide comprehensive protection for residents while promoting civic responsibility.
Urban safety has become an increasingly important priority in Malaysian cities, with local councils adopting proactive measures to address challenges posed by rapid urbanisation.
DBKU’s 24-hour service model aligns with national efforts to strengthen community resilience and enhance public trust in local governance.
Officials emphasise that the centre is not only about responding to emergencies but also about fostering a sense of security and cooperation among residents.
By encouraging the public to report issues promptly, DBKU ensures that problems are addressed quickly and effectively.
The council’s continuous service underscores its dedication to maintaining Kuching as a city where residents can live, work, and thrive in a secure environment.
