KUCHING — A local community initiative has taken another firm step to ensure senior citizens are not left behind in the state’s shift toward digital governance. The Sarawak United People’s Party (SUPP) Kuching Branch, led by its Youth Chief Councilor Nicholas Wung and Team, visited the Sarawak Yunnan Benevolent Association to strengthen cooperation on welfare aid services for the elderly.
The delegation included several community leaders, among them local Kapitans and representatives from the women and youth wings. They met with the association’s leadership to discuss practical ways to assist senior residents in applying for key aid programmes, including the Kenyalang Gold Card (KGC) and the Sarawak Special Assistance for Seniors (SCHB).
During the visit, the Kuching branch highlighted a growing challenge across the state. As Sarawak moves deeper into digital transformation, more government services are shifting online. However, many older residents still struggle with smartphones, lack internet access, or have no devices at all. This creates a gap that cannot be ignored.
The Kuching branch has long taken on the role of bridging this divide. Its team has been helping residents apply for various online services, including KGC, SCHB and other welfare schemes. Their priority is simple: ensuring no eligible senior is left out due to technology barriers.
The Yunnan Benevolent Association has long supported elderly residents who rely on the organisation for daily care. Many seniors residing there designate the association as the beneficiary of their Kenyalang Gold Card allocations, allowing the funds to directly support the home’s daily operations. During the visit, the Kuching branch expressed strong support for this model, noting that it reflects community solidarity and responsible care for the elderly.
The visit also focused on strengthening future cooperation so that seniors can enjoy better access to welfare aid in both online and offline formats. The Kuching branch maintains an active working relationship with the Welfare Department and continues to help residents with manual applications when needed.
Looking ahead, the Kuching branch will continue providing fixed-point and mobile services across various neighbourhoods. Mobile service counters operate every Saturday morning at different community locations, bringing assistance directly to residents. Meanwhile, the Kuching Branch Service Centre opens every Tuesday and Thursday from 2pm to 4pm to help with enquiries and applications.
Residents who require help are encouraged to walk in. The team is ready to offer guidance, support and clear explanations — making sure no one is overlooked in this fast-changing digital age.
