KUCHING: Police in Kuching have successfully dismantled a fraudulent online calling centre syndicate following a raid on a shophouse along Jalan Tun Jugah here. The operation led to the arrest of six individuals believed to be actively involved in promoting non-existent online games through deceptive digital methods.
According to a statement issued by the Royal Malaysian Police, the raid was carried out by officers and personnel from the Commercial Crime Investigation Division of the Kuching District Police Headquarters on January 4, 2026, at about 2.13pm. Acting on gathered intelligence and surveillance, the team moved in on the premises suspected of being used as a base for illegal online activities.
During the operation, police detained four men and two local women aged between 18 and 35 years old. All suspects are believed to be working full-time for the syndicate. Police also seized various items, including computer equipment, mobile phones, SIM cards and other electronic devices. These items are believed to have been used to conduct fraudulent activities linked to illegal online games, particularly through the use of multiple WhatsApp warmer applications.
Initial investigations revealed that the syndicate operated like a call centre. Its main activity involved spreading false advertisements for non-existent online games to local residents. Victims were reportedly lured through convincing messages and repeated contact, creating the impression of legitimate online gaming opportunities. Police believe the operation targeted unsuspecting members of the public who were unfamiliar with such online scams.
The case is being investigated under Section 420 of the Penal Code for cheating and dishonestly inducing the delivery of property. If convicted, the offence carries a punishment of imprisonment for not less than one year and not more than ten years, whipping, and may also include a fine. Investigations are also being conducted under Section 120B of the Penal Code for criminal conspiracy, which provides for imprisonment of up to six months, or a fine, or both.
All six suspects were brought before the Kuching Magistrate’s Court on February 5, 2026, to obtain a remand order. The court approved a four-day remand to allow police to continue investigations.
Kuching District Police Chief ACP Alexson Naga Anak Chabu urged members of the public to remain vigilant and to cooperate with police efforts in preventing crime. He also called on anyone with information related to criminal activities to come forward and assist investigations. Information can be channelled to any nearby police station or the Kuching District Control Centre at 082-244444.
Police have reiterated their commitment to combating online fraud and protecting the public from becoming victims of increasingly sophisticated scam syndicates.
