KUCHING – A mobile service counter was set up at Super 6 Cafe, ICOM Square, on Saturday, 25 April 2026, to assist residents with applications for government benefits.
The initiative was part of ongoing efforts to bring services closer to the community and ensure easier access to public facilities.
The counter operated from 8.00 am to 9.00 am, providing a convenient window for residents in the surrounding area to seek assistance.
The programme was designed to reduce the need for long travel to government offices, particularly for those living in busy urban centres or with limited mobility.
Organisers highlighted that the mobile service counter forms part of a wider strategy to improve public service delivery.
By rotating locations and setting up temporary counters in accessible venues, the government aims to ensure that more citizens can benefit from available schemes and support.
The weekly mobile service at ICOM Square has been promoted as a way to strengthen community engagement and encourage residents to take advantage of government programmes.
Officials noted that such initiatives are particularly valuable in fostering inclusivity and ensuring that no group is left behind in accessing benefits.
Residents who attended were able to receive guidance on applications, clarify requirements, and submit necessary documents.
The presence of staff on-site helped streamline processes and provided direct answers to queries, making the experience more efficient compared to traditional office visits.
Community members expressed appreciation for the initiative, noting that the shorter timeframe and convenient location made it easier to participate.
The programme also served as an opportunity for residents to interact with service providers in a more informal setting, strengthening trust between the public and government agencies.
Although the session concluded at 9.00 am, organisers emphasised that similar mobile counters will continue to be held regularly.
The initiative reflects the government’s commitment to improving accessibility and ensuring that services are delivered effectively to all segments of society.
The event at ICOM Square underscored the importance of bringing services directly to the people, reinforcing the principle that public administration should be responsive, efficient, and community-centred.
