BAU – Residents of Kampung Serasot and nearby areas were able to settle their assessment tax matters more conveniently following the successful organisation of a mobile counter programme by the Bau District Council.
The initiative, held on Saturday, 20 June 2026, at the Kampung Serasot Multipurpose Hall, was designed to ease the process of checking and paying door tax bills without requiring residents to travel to the council’s main office.
The mobile counter was part of the council’s broader strategy to improve accessibility to essential services, particularly for communities located further from administrative centres.
By bringing services directly to the people, the council aims to reduce travel burdens, save time, and encourage timely compliance with local tax obligations.
Council representatives highlighted that the programme was well received, with residents showing strong cooperation throughout the day.
The positive response demonstrated the community’s willingness to engage with local governance initiatives when services are made more accessible.
Officials expressed appreciation to Kampung Serasot residents for their commitment and support, noting that such cooperation is vital for the smooth running of local administration.
Mobile counters have been increasingly adopted by district councils across Sarawak as part of efforts to modernise service delivery.
These initiatives reflect a growing emphasis on community-centred governance, where convenience and efficiency are prioritised.
In Bau, the council has been actively exploring ways to strengthen its outreach, ensuring that residents in rural and semi-urban areas are not left behind in accessing public services.
The programme also aligns with Sarawak’s wider push for digitalisation and decentralisation of public services.
While online platforms are being developed to facilitate payments, mobile counters remain an important bridge for communities where internet access may be limited or where residents prefer in-person assistance.
Local leaders have pointed out that such initiatives not only improve compliance with tax regulations but also foster stronger ties between the council and the community.
By engaging directly with residents, the council builds trust and demonstrates its commitment to serving the people effectively.
The Bau District Council has indicated that similar mobile counters will continue to be organised in other parts of the district.
These efforts are expected to enhance efficiency in tax collection, reduce administrative bottlenecks, and contribute to better resource management for local development projects.
The success of the Kampung Serasot programme underscores the importance of innovative approaches in public service delivery.
It highlights how practical solutions can make governance more inclusive, ensuring that essential services are brought closer to the people while strengthening community participation in local administration.
